PROCESSING & SHIPPING INFORMATION
As a company, we take great pride in being able to provide a quick and easy ordering and shipping experience. We continue to do everything we can to keep inventory in stock so you can count on us to help ease your friends and family members discomfort.
We try to get orders processed as quickly as possible. Orders can take 2-3 days to be processed. The warehouse ships weekdays only.
As you have lilely heard, all shipping carriers are experiencing possible delays due to COVID, personnel shortages and volume. Unfortunately, once a package is in the carriers possession, we have no control over delivery and cannot be responsible for carrier related delays or delivery problems. Of course, we will do our best to help resolve an issue should it occur.
SUPPLY CHAIN SHORTAGES
As reported across the country, there is national shortage of all of their products. We are doing our best to provide a high quality substitute that will achieve the same soothing effects and have the same high quality. Thank you for your understanding.
Current supplier shortage:
Lindi Skin – Skin lotions may vary. Cooler Rolls are backordered nationwide. We are currently substituting with Lindi Cooler Pads.
Spa Comfort Eye Pillow – Eye pillow may be replaced with an alternate brand that can also be heated and cooled.